EXCLUSIONS (This warranty does not cover the following)

1. Products with original serial numbers removed, altered or not able to be readily determined.

2. Damage caused by transportation and handling, including scratches, dents, chips, and/or any damages to the exterior of your product.

3. Damage or failure caused by incorrect electrical current or voltage, fluctuations or surges.

4. Applications and use which this product was not intended to.

5. Damage or failure caused by products or equipment not supplied by itel.

6. Accident, misuse, abuse, neglect, misapplication, fire, water, lightning or other acts of nature.

7. Products used in a commercial setting.

8. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards,shelves, etc., which are not a part of the appliance when it is shipped from the factory.

9. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, handles, or other cosmetic parts.

10. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expense for service calls to remote areas.

11. Damage or failure caused by improper or faulty installation, product alteration or modification.

12. Damage or failure caused by: Non-itel or unauthorized parts, supplies, accessories or equipment;services performed by unauthorized service companies.


The warranty card is confined to the first purchaser of the product only and is not transferable.

The warranty covers only itel products purchased from authorized itel dealers in the country of purchase.

The right of final interpretation belongs to itel.

Power Bank, Bluetooth Audio, Smart Fitband, Charger, USB Flash Drive12 MONTHS WARRANTY
Wired Earphone, Cable6 MONTHS WARRANTY
You can refer to the actual demonstration of warranty service provided by
itel if the product category isn't mentioned in this sheet.

The list of accessories shall not be regarded as an exhaustive list and itel reserves the right in its sole discretion to amend and/or vary the list and to determine which accessories will carry other warranty.


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